Reputation autopilot for plumbers
Never Let a Bad Review
Go Unanswered.
Patchwork watches your Google and Yelp listings around the clock. The moment a negative review lands, we send a professional, human-sounding reply and a recovery form link — before it costs you your next job.
How it works
Set up once. Runs forever.
Three steps stand between a bad review and a reputation disaster. Patchwork handles all of them automatically.
Connect your listings
Link your Google Business Profile and Yelp listing in under two minutes. No technical setup needed — just your business name.
We monitor 24 / 7
Our system scans both platforms continuously — nights, weekends, holidays. You don't have to watch. We watch for you.
Instant professional reply
A 1- or 2-star review triggers an empathetic, branded response within 60 seconds — plus a recovery form link to give the customer a path forward.
Social proof
Trusted by plumbers across the US
Independent plumbers are winning back customers and recovering their star ratings with Patchwork.
“Got a 2-star review on a Saturday night. By Sunday morning Patchwork had already replied professionally and sent the guy a recovery form. He ended up changing it to 4 stars.”
Mike Delgado
Delgado Plumbing & Drain · Phoenix, AZ
“I used to spend 30 minutes crafting replies to bad reviews, usually when I was already ticked off. Now Patchwork handles it and I can't tell the difference from something I'd write on a good day.”
Shannon Brewer
Brewer Plumbing LLC · Columbus, OH
“Competitor had way more reviews than me. With Patchwork my average went from 3.8 to 4.4 in about 4 months. It's the only marketing spend that actually felt worth it.”
Terrence Hall
Hall's Home Services · Nashville, TN
Pricing
Simple, flat-rate pricing.
One plan covers everything. No per-reply fees. No annual lock-in.
Patchwork Pro
14-day free trial — no credit card required
- Unlimited review monitoring (Google + Yelp)
- Instant auto-replies to 1 & 2-star reviews
- Recovery form sent to unhappy customers
- Weekly reputation summary email
- Reply tone customization
- Up to 3 business locations
- Cancel anytime
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